How Can We Help?
Owned and operated by Cave and Club, our team is ready to help you build the ultimate room.
Choose Your Preferred Channel
Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. Larger items like pool tables, racing simulators, and home theater seating may require freight delivery with additional scheduling.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number and carrier details. You can also log in to your account on our site to view the latest status of your shipment.
What is your return policy?
We offer 30-Day Returns on eligible items. Please review our Return Policy page for full details on condition requirements and how to initiate a return for items like poker tables, simulators, or seating.
Can I exchange an item for a different model?
Yes, exchanges are available within the return window. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
How do I choose the right pool table size for my space?
We recommend measuring your room and allowing at least 5 feet of clearance on all sides for comfortable cue movement. Our team can help you select the right size based on your room dimensions and layout.
Do your golf simulators require professional installation?
Most of our golf simulators are designed for straightforward home setup with detailed instructions included. For ceiling-mounted enclosures or custom builds, we recommend consulting a local installer for the best results.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
Drop Us a Line
Business Hours
Our Commitment to You
Fast Response
Our team aims to reply to every inquiry within 24 hours during business days.
Secure Shopping
Your payment and personal details are protected with industry-standard encryption at every step.
Free Continental Shipping
Free shipping on most orders within the Continental U.S., with no order minimum required.
30-Day Returns
Not the right fit for your space? Our 30-Day Returns policy has you covered.
